AWS CONNECT CUSTOM DEVELOPMENT SERVICE
AWS CONNECT CUSTOM DEVELOPMENT SERVICE
AWS CONNECT CUSTOM DEVELOPMENT SERVICE
Amazon´s AWS Service cloud platform is undoubtedly the biggest game changer we´ve seen in the past couple of years to hit the custom development market.
Amazon´s AWS Service cloud platform is undoubtedly the biggest game changer we´ve seen in the past couple of years to hit the custom development market.
As certified AWS partners we are in a position to help your organization implement the already built services of AWS Connect to take your service platform to new levels, within an unprecedented time frame and with the peace of mind that customized developments on AWS can be expanded and modified by a wide range of providers. So in this case, customized is not the same as unique.
Our seasoned development team is ready to sit down with you and explore your service platform expansion needs. Our solutions come with detailed implementation documentation so that after we have delivered, you have a detailed map of what we did and how it’s structured.
Our focus on AWS Connect ensures that we specifically work on the AWS service that we know and use in our own proprietary products on a daily basis.
As certified AWS partners we are in a position to help your organization implement the already built services of AWS Connect to take your service platform to new levels, within an unprecedented time frame and with the peace of mind that customized developments on AWS can be expanded and modified by a wide range of providers. So in this case, customized is not the same as unique.
Our seasoned development team is ready to sit down with you and explore your service platform expansion needs. Our solutions come with detailed implementation documentation so that after we have delivered, you have a detailed map of what we did and how it’s structured.
Our focus on AWS Connect ensures that we specifically work on the AWS service that we know and use in our own proprietary products on a daily basis.
CUSTOMER JOURNEY
Show your customers how brilliant your organization is by providing them with a seamless class leading omnichannel customer journey through your range of services.
No matter where or how your customers decide to interact with your organization, once they reach out, their journey will be guided by Amazon´s AWS Connect Artificial Intelligence platform, which will ensure that their needs are met in the most effective and efficient way possible.
Whether they want to schedule in advance, walk in, call in, or link in through your website or app, BSI Connect´s omnichannel platform encompasses all the modules you need:
-
Appointment scheduling
-
Queue management
-
Physical and Virtual
-
Self service kiosks
-
Ai powered chat / chatbot
-
IP Voice
-
Virtual call with full video and document exchange capabilities
-
Exit survey
In addition, BSI Connect´s powerful business intelligence module will provide you with detailed information of all your customer´s interactions, service requests, attention times, and how your team is doing their part.
CUSTOMER JOURNEY
Show your customers how brilliant your organization is by providing them with a seamless class leading omnichannel customer journey through your range of services.
No matter where or how your customers decide to interact with your organization, once they reach out, their journey will be guided by Amazon´s AWS Connect Artificial Intelligence platform, which will ensure that their needs are met in the most effective and efficient way possible.
Whether they want to schedule in advance, walk in, call in, or link in through your website or app, BSI Connect´s omnichannel platform encompasses all the modules you need:
-
Appointment scheduling
-
Queue management
-
Physical and Virtual
-
Self service kiosks
-
Ai powered chat / chatbot
-
IP Voice
-
Virtual call with full video and document exchange capabilities
-
Exit survey
In addition, BSI Connect´s powerful business intelligence module will provide you with detailed information of all your customer´s interactions, service requests, attention times, and how your team is doing their part.
CUSTOMER
JOURNEY
Show your customers how brilliant your organization is by providing them with a seamless class leading omnichannel customer journey through your range of services.
No matter where or how your customers decide to interact with your organization, once they reach out, their journey will be guided by Amazon´s AWS Connect Artificial Intelligence platform, which will ensure that their needs are met in the most effective and efficient way possible.
Whether they want to schedule in advance, walk in, call in, or link in through your website or app, BSI Connect´s omnichannel platform encompasses all the modules you need:
-
Appointment scheduling
-
Queue management
-
Physical and Virtual
-
Self service kiosks
-
Ai powered chat / chatbot
-
IP Voice
-
Virtual call with full video and document exchange capabilities
-
Exit survey
In addition, BSI Connect´s powerful business intelligence module will provide you with detailed information of all your customer´s interactions, service requests, attention times, and how your team is doing their part.
and peek into a brilliant future
CORPORATE COMMUNICATIONS
CORPORATE COMMUNICATIONS
Development Team
Communications
Social Network
CONTACT
CONTACT
Schedule a demo
with us and peek
into a brilliant future
Schedule a demo
with us and peek
into a brilliant future
Schedule a demo
with us and peek
into a brilliant future
