Brilliant Digital Network – Brilliant Digital Network

We make digital transformation even more brilliant

We make digital transformation even more brilliant

AWS CONNECT CUSTOM DEVELOPMENT SERVICE

Amazon´s AWS Service cloud platform is undoubtedly the biggest game changer we´ve seen in the past couple of years to hit the custom development market.

As certified AWS partners we are in a position to help your organization implement the already built services of AWS Connect to take your service platform to new levels, within an unprecedented time frame and with the peace of mind that customized developments on AWS can be expanded and modified by a wide range of providers. So in this case, customized is not the same as unique.

Our seasoned development team is ready to sit down with you and explore your service platform expansion needs. Our solutions come with detailed implementation documentation so that after we have finished and left, you have a detailed map of that we did and how its structured.

Our focus on AWS Connect ensures that we specifically work on the AWS service that we know and use in our own proprietary products on a daily basis.

Schedule a meeting with us
and we´ll be happy to provide you
a glimpse into a new and brilliant future with AWS.

CUSTOMER JOURNEY

Show your customers how brilliant your organization is by providing them with a seamless class leading omnichannel customer journey through your range of services.

No matter where or how your customers decide to interact with your organization, once they reach out, their journey will guided by Amazon´s AWS Connect Artificial Intelligence platform, which will ensure that their needs are met in the most effective and efficient way possible.

Whether they want to schedule in advance, walk in the door, call in, or link in through your website or app, BSI Connect´s omnichannel platform encompasses all the modules you need:

Appointment scheduling
Queue management
Physical and Virtual
Self service kiosks
Ai powered chat / chatbot
IP Voice
Virtual call with full video and document exchange capabilities
Exit survey

In addition, BSI Connect´s powerful business intelligence module will provide you with detailed information of all your customer´s interactions, service requests, attention times, and how your team is doing their part.

Show your customers how brilliant your organization is by providing them with a seamless class leading omnichannel customer journey through your range of services.

Whether they want to schedule in advance, walk in the door, call in, or link in through your website or app, BSI Connect´s omnichannel platform encompasses all the modules you need:

Appointment scheduling
Queue management
Physical and Virtual
Self service kiosks
Ai powered chat / chatbot
IP Voice
Virtual call with full video and document exchange capabilities
Exit survey

Show your customers how brilliant your organization is by providing them with a seamless class leading omnichannel customer journey through your range of services.

Whether they want to schedule in advance, walk in the door, call in, or link in through your website or app, BSI Connect´s omnichannel platform encompasses all the modules you need:

Appointment scheduling
Queue management
Physical and Virtual
Self service kiosks
Ai powered chat / chatbot
IP Voice
Virtual call with full video and document exchange capabilities
Exit survey

Schedule a demo with us
and peek into a brilliant future

CORPORATE COMMUNICATIONS

When Communications Managers and their teams use our powerful, yet simple to use tools that exponentially increase their productivity and reach, they come across even more Brilliant than before.

Internal
Communications

With integrated connectivity to external social media, our cross channel platform lets IC managers and teams easily swing content or inside or outside of the organization, or among internal media channels.

Omnichannel

With detailed analytics that give IC managers and teams real time feedback on the state of their communities and the impact of each specific piece of content, you´ll wonder how you ever got by before using Uhoo.

Entreprise
Social Network

With features similar to broadly used social media apps, communities find themselves easily communicating, engaging, sharing, commending, and creating the bonds that lead to that - oh so important - strong sense of belonging.

Customization

Our Uhoo based customized platforms are specifically designed to empower IC managers and teams to oversee their organization ́s communication flow on a single integrated platform.